Refund policy

Rival Comics Return Policy:

Order problems: wrong item, missing item, or misgraded item

Please notify us of the problem via email at rivalcomicsnz@gmail.com within 14 days of receipt. If we need you to return the item, we will reimburse you for basic ground shipping. Once we have authorized your return, please ship promptly. Upon receipt of the return, we will refund you, credit your account, or ship a replacement item at our discretion. If the return is due to an item we agree was misgraded, or other error on our part, we can compensate you for your return shipping costs

 

If your order was lost or damaged in transit

Please let us know as soon as possible. We will credit your account with us, refund you, or reship all or part of the order, as appropriate.

If the order was damaged, keep the packaging! We may need it to file for insurance on the package; it may be difficult to refund you if we aren't able to process our claim.

Change of Mind

We will not issue a refund with simply changing your mind